Contact Us
One address reaches us, and a person reads everything that arrives there. We aim to reply within two business days.
Our details
- Operator: Regulad Co., Ltd., trading as PDFly
- Address: Caugiay, Hanoi, Vietnam
- Email: support@regulad.com
- Telephone: +84 70 205 8270
Email is the quickest way to reach us: support@regulad.com
What to write to us about
- A tool gave the wrong result or failed
- Tell us which tool you used, roughly how big the file was and what went wrong. Please do not attach confidential documents; a description or a harmless sample file is usually enough.
- A tool you would like us to add
- Requests shape what we build next. Tell us what you are trying to do.
- Privacy requests
- Access, deletion or objection requests, and any question about how files are handled. Our Privacy Policy answers most of them.
- Copyright or abuse reports
- If you believe the service is being misused to infringe your rights, send the details and we will look into it promptly.
- Business, advertising and press
- Business plans, integrations, advertising and media enquiries.
Before you write
Files are deleted automatically two hours after a job, so we cannot recover a lost file or result. If a download expired, simply run the tool again.